Product Support
troubleshooting, part installation, and more
General Questions
- How do I find my serial number?
- What model do I have?
- How do I get pricing or place an order for parts?
- Help! My table is broken, how do I know what part I need to fix it?
- What are the dimensions of my table or chair?
- What is the weight capacity of my table or chair?
Air Flex
- Adding Flow Control Valves (Valve Restrictors) to Air Drops
- 4-Drop air hose layout (1993-2011)
- Spartan air hose diagram (1993)
- Thoracic and lumbar drop pin assembly
- Change height from 22.5" to 21.5"
- Wiring of control box for deluxe (Rear View)(1993-2011)
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Air Flex II
- Replace Unloader Valve, Air Flex II, Tables 2019 - CurrentÂ
- Replacing the unloader valve
- Add tape switch (tables beginning Jan 2019)
- Replacing the Power Supply Board
- Replacing the PLC
-
Air Flex I
- Adjusting old style rotation (1993 - 2003)
- Air manifold diagram (2012-2018)
- Alignment of lumbar drop pin on a thoracic & lumbar drop frame
- Auto distraction Kelly connections (2010-2018)
- Auto distraction patient stop switch override (2010-2018)
Adjustables - General
- Check / verify the hand rocker switch grounding
- Bypass Double / Auto Touch function
- Auto return -Adjust the lift back up micro switch
- How to attach swivel bracket
- Add stirrup to cushion with flat bottom
- Prevent stirrups from pivoting
Table Base - General
- My table height will not go down when using the foot pedal
- How to use the Double-Touch Foot Pedal
- Replacing a rocker foot pedal with corded
- Rocker foot pedal alignment
- Limit / micro switch locations
- CM132 PC Board Relay Identification Image
Headpieces
- How to use the CBP Headpiece
- Paper Roll Guide Rod Replacement
- How to remove dual drop for repair
- Dual drop head assemblies
- Headpiece drop pin
- How to remove upper frame on CBP headpiece
AFT
- AC Tech drive location (6/2005-10/2012)
- Adding a corded start/stop pedal to the KB drive (11/2012-present)
- Brake not releasing on automatic flexion (6/2005-10/2012)
- Brake rectifier test
- Compressor runs frequently or continuously (1/2012-2019)
- FC error code on AC Tech (6/2005-10/2012)
Anatomotor
- Instructions for the New Cervical Traction Device
- Adjusting variable speed on circuit board
- Traction Control Unit- Calibration instructions
- Adding lubricant to 924 gear box
- How to tighten back roller spur gear
- Back roller won't stay up
Air Drop HA90C
- Hose Routing (no breakaway)
- Hose routing (Breakaway)
- Troubleshooting thoracic & lumbar drops
- Replacing the unloader valve (1995-2011)
- Unloader valve plumbing (2012-4/2019)
- Relocating the compressors unloader valve
HA90C
- INS-77 Replacing the tilt head short cable assembly
- Thoracic & lumbar straight drop adjustment locations
- How to remove spring breakaway
- Troubleshooting the slide out ankle
- Why a thoracic drop can't be added with a release
- Replacing the L plunger on a drop headpiece
Hill DT
- Replace the Rods and Bushings on Hill DT
- Troubleshooting the actuator rod
- Add visible markers
- Shoulder bolt alignment
- Adjust rollers instructions
- Troubleshooting no power
Repex
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Repex II - touchscreen model
- Troubleshooting squeaking
- Magnet and reed switch relationship (direct drive)
- About magnet and reed switch relationship (belt driven)
- How to replace reed switch and cable
- Check bushings in the push rod
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Repex - no touchscreen model
- Washer locations on frame
- T-handle adjustment
- Variable speed control adjustments
- Troubleshooting a bump during treatment
- Troubleshooting actuators
HA90W Wound Care
- Tightening the scissor set screws
- Receiver bracket locations on foot section
- Remove foot cushion (pre 12/2007)
- Circuit board wiring change
HA90P Podiatry
- How to tighten tray retainer
- Relay locations (pre-6/2005)
- Tilt pedal terminal diagram
- Tray not staying retracted
- Replacing the tray tilt bolt
- Replacing the pull out tray assembly
HA90V Vascular
HA90PT Physical Therapy
HA90MD
Massage Table
Rath Table
SAVE Table
DT Evolution
- Troubleshooting squeak on Lumbar Distraction
- How to replace the on/off switch
- Locating the power supply switch
- How to access the power supply
- How to replace the pelvic tilt actuator
- How to replace the lumbar distraction actuator
MRI Table
Health Star
- Program stops sporadically on lumbar distraction
- Troubleshooting squeak on lumbar distraction
- Cervical Traction, RETRO
- Load cell troubleshooting
- Load cell and no preload
- Load cell and actuator location
Hi-Lo
- Lubrication Points
- Pivot Bushings
- Modification to foot piece
- Adjust foot piece to stop on floor
- Remove actuator guide
- Changing the worm gear
HA90M Mat Table
- Bolting on the top cushion
- Troubleshooting skirt noise
- Reinforce the cushion insert
- 4x7 Stabilizer bar
- Removing & Reattaching a Mat Table Cushion
HA90D Dermatology
- Adjusting the seat tilt (down position)
- Clips for flat covers
- How to move lift back micro switch
- How to troubleshoot the Programmable option
- Location of Actuator for Trendelenburg / Seat Tilt Feature
- Testing a hand switch
Retrofits
- Replacing air cylinders on thoracic and lumbar drops 1" to 1 1/4"
- HA90W Wound Care - Adding holes in frame for Luxo Lamp holders
- Dual Drop Head Assemblies - The difference between Raised Head and Tilt Head
- Exchanging Flex Head & CBP Head Assemblies
Actuator Service
- INS-24 Instructions for Replacing the Worm Gear
- INS-20A Replacement of height actuator
- INS - 17 Instructions for Replacing the Brake assembly