A ShockWatch indicator looks like this:
This indicator tracks whether your shipment was dropped or on the receiving end of some sort of impact. In the picture below, the indicator has been activated and is showing red in the circled area.
This section of the indicator will be white if it has not been activated.
If your indicator is red, please follow the instructions on the sticker:
- Do not refuse shipment.
- Make notation on delivery receipt and inspect for damage.
- If damage is discovered, leave item in original container and packaging, and request immediate inspection from carrier within 5 days of delivery date (int'l 3 days).
Often box damage doesn’t necessarily mean product damage. If damage is observed, please also contact us within 24 hours to set up a corrective action.